Module Author – Melanie Rule; Peer review – Una Harrington
Learning Objectives
- Describe the impact that medical errors have on the individual doctor, team & healthcare organisation.
- Introduce the concept of the “second victim” in medical error.
- Describe the role of debriefing after critical incidents.
- Outline the difference between a blame culture and a just culture in healthcare.
- Identify personal strategies that may assist in dealing with your response to failure.
- Encourage the adoption of a growth mindset and learning from error.
Module contents
Medical Error and 2nd Victim – The Synopsis
- Facilitator material
- Medical Error and 2nd Victim – Facilitator Resources
- Medical Error and 2nd Victim – Facilitator Case Studies
- Medical Error and 2nd Victim – Facilitator Resources
- Medical Error and 2nd Victim – Facilitator Powerpoint Guide
- Medical Error and 2nd Victim – Learner Guide
- Medical Error and 2nd Victim – Learner Case Studies
- Learner material
WRaP EM blog posts on this topic
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- Learning from Medical Error – The Podcast https://wrapem.org/2020/08/03/learning-from-medical-error/
- Patient Complaints and how to deal with them when they come to your inbox. https://wrapem.org/2020/05/14/the-email-no-clinician-wants-to-receive/